5 Star Review-Amazon Customer. (This review is currently live on Amazon)
We love this machine. Brings back the nostalgic days of our youth. The sales rep was extremely informative. He sent videos ahead of time that walked through the shipping/inspection and assembly process. When it came in, he made himself fully available to answer any questions we had. If you purchase this game and get it set up, don't be confused by some of the games showing as Not Available. About 150 games are not part of the total 3k games in the purchase (many require specified parts that are not available for this machine). This is something that is on the game board manufacturer's end and has nothing to do with this seller. We have verified that the full 3,000 games ARE available for play and work great. Another thing to be aware of is that if the stand is not purchased, you will want to get 2 chairs (about 24in). The stand is sold separately and is required to play this machine while standing. We strongly recommend purchasing the trackball addition. It's a great way to play many of the games. Overall, we are very satisfied with our purchase. The product is great and the shipment was fast and effortless. A+
David Sherman reviewed The Coin Op Store - Facebook
I ordered the viewlix with the 2019 board and the games I've played are just like I remembered. Pam was especially friendly and helpful and got back to me quick when a snafu happened with the shipping company. Bruce was quick to get it shipped and answer my emails and questions. The tech support guy I called when I had a question with the set-up helped me, and even called me about an hour later to check on me to make sure everything was running okay, something that I've never heard of a business doing. A great company!Great Game- Unbelievable Customer Service
By Amazon-Verified Purchase
We purchased and received the White Viewlix Clone Arcade with 2019 games for our 2 grandsons several weeks before Christmas. They opened it Christmas morning and one of the "joy sticks" wouldn't work. They were so upset. Bruce told me when I purchased the game that there would be someone available on Christmas day to help if we needed it. I was skeptical, but placed a call to tech support with hopes they would get back with me soon. I couldn't believe it. A technical support representative (I am so sorry I don't remember his name) called back and told us how to fix the problem. With his guidance we were able to get the "joy stick" working and the boys started playing their games immediately. I am so happy with both the table we purchased and the service we received. I still cannot believe the service we received on Christmas Day!!! When I thanked the service representative for calling me back he said, "No problem, every little boy should be able to play with his toys on Christmas!!!" Wow - thanks again. We know we will be enjoying this game table for many, many years to come!!!
Christine L. January 15, 2016
By Amazon Customer on April 23, 2016
"Well made and works perfectly. Just plug and play! Took us back to our youth and our boys, 8 and 10, LOVED it as well. Bruce, the seller, was great to work with. Shipped very fast. It was a splurge purchase , but we'll worth it for our birthday gift to ourselves!"
I bought this game for my wife's birthday after we had a family tragedy. Bruce, the owner, gave me a discount to help me out financially. He is very kind and professional. He is very patient with all of my concerns and questions regarding the game. I highly recommend Coinop store to any gamer who is looking for the best classic arcade games!
April 10th, 2016.